Information we collect
We may collect information you provide directly, including your name, email address, shipping and billing details, order information, and the contents of messages you send us. If purchases become available, payment information will be processed by our payment provider rather than stored directly by Cossatot Works.
We may also receive limited technical information when you visit the site, such as browser type, device information, pages viewed, approximate location derived from an IP address, and cookie or similar technology data.
How we use information
We use information to operate and improve the site, respond to inquiries, process and fulfill orders, provide product support, prevent fraud and misuse, maintain records, and comply with legal obligations. We may send marketing messages only as permitted by law, and you may unsubscribe at any time.
When information is shared
We may share information with service providers that support functions such as website hosting, email communications—including Klaviyo—payments, shipping, analytics, and security. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not rent personal information. If our practices change in a way that constitutes a sale or sharing under applicable privacy law, this policy and any required controls will be updated.
Cookies and similar technologies
The site may use cookies or similar technologies for essential operation, security, preferences, and measurement. You can control many cookies through your browser. Blocking some technologies may affect how the site works.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described here, including legal, accounting, and dispute-resolution needs. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to particular uses. We may need to verify a request before responding. You may also appeal a decision where applicable.
Children
This site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy as the site and our practices change. The current edition date appears on this page. Privacy questions or requests may be submitted through our contact page.